 ATM
Backstage Tours
Child Policy
Cooler Policy
Emergencies
Lost & Found
Performance Times
Rain Policy
Recording Devices
Smoking Policy
Souvenirs
What to Wear
ATM
Our ATM can be found near the souvenir window of the concession stand located closest to May Plaza and The Muny Bandstand. From inside the theatre and facing the stage, this area is located outside of the gate on the lower right-hand side of the theatre. From our main box office, this area is on the left-hand side of the complex. There is a $2.00 fee on all ATM transactions.
Backstage Tours
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Child Policy
All patrons entering the theatre MUST have a ticket regardless of age. This includes small children and infants. If at some point during the performance you allow your child to sit on your lap, please be aware that they could obstruct another patron's view.
Cooler Policy
Any cooler brought in must be soft sided (no Igloos or hard sides) and will be searched at the gate. Coolers should be able to fit underneath the seat and will not be allowed in aisles. Glass containers and aluminum cans are NOT allowed. Please use plastic. Fast food cups are allowed. Beverages are limited to non-alcoholic drinks. Food can also be brought in, but please be courteous about "crinkly" wrapping or food with a strong odor.
Emergencies
The Muny's emergency number is (314) 367-9191. Register your seat location with one of the Usher Captains and we will contact you immediately should an emergency arise.
Lost & Found
If you lose something while attending a performance, you can check with the Usher Captains located at the lower right hand side of the auditorium. They can also check for items lost during a previous performance. For other questions on lost items, please call The Muny's Administrative Offices during normal business hours at (314) 361-1900 and ask for Lost and Found.
Performance Times
All performances begin promptly at 8:15 p.m. For the enjoyment of all and in consideration of the performers, please arrive on time and remain in your seats until the performance has ended. The regular 8:15 p.m. starting time may be delayed by weather or other reasons, but this does not mean a performance is cancelled. UNDER NO CIRCUMSTANCES IS A PERFORMANCE OFFICIALLY CANCELLED BEFORE 9:30 p.m.
Rain Policy
Rain checks are issued to ticket holders with paid admissions in the event a performance is cancelled before one hour of playing time elapses, including scheduled intermissions. If a delay is necessary during a performance, the production may be stopped for a reasonable period of time, not to exceed 30 minutes after 9:30 p.m., at which time an announcement will be made as to the approximate starting time if the performance is to continue.
Valid rain checks (your paid ticket stub) may be exchanged at the Forest Park Ticket Office for a seat of the same value for a subsequent performance, however, the same seat number is not guaranteed. Valid rain checks may also be redeemed for a refund of the ticket price. Refunds may be obtained in person at Forest Park Ticket Office or by mailing your tickets to: The Muny, ATTN: Rain Checks, Forest Park, St. Louis, MO 63112. Requests must be postmarked by August 31, 2010.
If a performance is given after a delayed start, Rain Checks are not valid and unused tickets will not be exchanged or refunded.
Rain checks have no value after August 31, 2010.
Recording Devices
The photographing, videotaping or sound recording of any performance, stage set, prop or costume without written permission of the management is strictly forbidden.
Smoking Policy
In consideration of your fellow patrons, we ask you to refrain from smoking inside the theatre at all times. This includes areas within the theatre entrance gates.
Souvenirs
On performance nights, souvenirs may be purchased at our main souvenir stand located adjacent to May Plaza and the Culver Pavilion. Souvenirs may also be purchased at the souvenir kiosks located just inside the lower east and west gates to the theatre. Each souvenir station offers logoed apparel and gifts for all ages including show-specific merchandise. Souvenirs may also be purchased through our main office during regular business hours or online through The Muny's souvenir gift shop.
What To Wear
The attire for The Muny is CASUAL. Most people wear dress shorts, khakis, sleeveless tops or sundresses. You will see people dressed up as well. We recommend dressing comfortably for the weather.
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