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Accessibility Services

For Our Guests With Disabilities

Parking

Parking for guests with disabilities is available on all of The Muny parking lots. The lower east parking lot is a designated disabled access parking. If you have a state issued disabled hang tag or license plate you can park in the lower east lot provided that there is a space available. The lot is in high demand – we recommend arriving as early as your schedule allows.

 

Due to increased demand for Disabled Access Parking, 2013 was the LAST summer that Disabled Access Parking Passes were issued through The Muny.

 

Starting in June 2014, a Blue State-Issued Disabled Hang Tag or Disabled Vehicle License Plate (OR a temporary disabled hang tag) will be required to park in the Disabled Access (Lower East) Parking Lot.

 

Muny patrons that need assistance but do not qualify for a state-issued hang tag or vehicle license plate are encouraged to have the driver in their party use the Disabled Access (Lower East) Parking Lot in order to drop-off and pick-up those passengers that need assistance.

For further information call (314) 361-1900 and dial 0 to speak to the receptionist.

Wheelchair Assistance

The Muny offers wheelchair assistance from the designated area on the lower east parking lot into the auditorium seating area. Ushers begin assisting patrons into the theatre at 7:30 p.m. This service continues until 10 minutes after the 8:15 p.m. start of each performance. Upon request, ushers will check on patrons throughout the performance and during intermission. After each performance, wheelchair assistance is provided back to the parking areas. Due to the size of The Muny's audience, patrons requiring this service may be delayed for a few minutes from exiting the theatre.

Seating

The Muny offers seating for patrons with disabilities throughout the auditorium. These seats are provided in all price categories. For more information, please contact The Muny's Box Office at (314) 361-1900 x550.

Ticket Sales

Tickets to The Muny are sold to persons with disabilities on a first-come, first served basis. When purchasing tickets, please inform the ticket seller about any special needs that may require accommodation.

Pre-Show Activities

Backstage Tours

Wheelchair assistance is available for patrons taking part in backstage group tours. For more information, please contact the Group Sales Office at (314) 361-1900 x308.

Culver Pavilion Restaurant

Wheelchair assistance is available for those dining at the Culver Pavilion Restaurant. More information may be obtained when making reservations during the summer at (314) 361-1900 x575.

Other Services

Restroom and Water Facilities

Restroom facilities accessible to patrons with disabilities are located inside the auditorium. Family restrooms and accessible water fountains are located on either side of the theatre near the lower concession stands.

Assistive Listening Devices

The Muny makes assistive listening devices available for all performances for no charge. Devices can be checked out at the souvenir stand located outside of Gate #1 and the concession stand located behind the free seat area.

Interpretive Service for the Deaf

Interpreted performances for the deaf are presented on Monday night for each production. Contact The Muny for more information.

Interpretive Service for the Blind and Visually Impaired

The Monday night performances are audio interpreted for the blind and visually impaired. The service consists of visual descriptions of actions on the stage. A special listening device will be required and is available at the theatre free of charge. Contact The Muny for more information.

Concession Menus for the Blind and Visually Impaired

Braille menus are available at all concession stands.

First Aid

The Muny has a nurse on duty during every performance. If assistance is needed, contact the nearest usher or head usher.

Service Animals

Service animals are permitted at The Muny. Please notify the Muny Box Office at the time of ticket purchase so that an aisle seat may be selected for you if you desire to accommodate your service animal.

Emergency Notification

The Muny's evening emergency number is (314) 367-9191 on show nights. Register your seat location with one of the usher captains before each performance so you may be contacted in the event of an emergency.

 

Muny Contact Information

(314) 361-1900 Voice
(314) 361-0009 FAX

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The Muny
#1 Theatre Drive
St. Louis, MO 63112-1098
www.muny.org


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