America's Oldest and Largest Outdoor Musical Theatre

beauty and the beast 2015 production

We hope it never rains, but in case it does...

Rain Check Policy

Rain check privileges are extended to ticket holders with a paid admission only. The start time may be delayed or the performance may be interrupted due to inclement weather or other reasons. If a performance is cancelled before one hour of playing time has elapsed, including scheduled intermissions, your ticket will serve as your rain check. Rain checks may be redeemed for a ticket of the same value for any performance in the same season, or for a refund of the ticket price.


If a performance is given after a delayed start or resumes after an interruption, rain checks are not valid and may not be exchanged or refunded. We will make every effort to present the performance, and typically will not cancel the performance before 9:30 pm. A delayed start time or the length of an interruption in the performance will be determined by theatre management on a per case basis. Notice of delays or cancellations will be made over the theatre public address system and will also be posted online at and twitter.


In the case of a cancelled performance, beginning the following day, rain checks may be exchanged at The Muny Box Office for a ticket of the same value for any remaining performance of the same season subject to availability. Rain checks also may be redeemed for a full refund of the ticket price or donated back to The Muny. A donation receipt reflecting the rain check value will be issued for tax purposes.


Rain checks must be redeemed by August 31, 2016 either in person or by mail to The Muny Box Office. Only actual, legible tickets, in their original form will be accepted as rain checks.

Exchange Policy

Ticket exchanges must be made at least 24 hours prior to the date printed on the ticket and are subject to seat availability. In the event the price category of the ticket to be exchanged is not available for the desired performance, the next lower price category available will be substituted and the cost difference will not be refunded. Season tickets may be exchanged for a ticket of the same value for another performance of the same production at no additional cost. Season tickets may also be exchanged for a different production. However, the cost difference between the single ticket price and the season ticket price will be assessed.

Donation Policy

If you are unable to use your tickets, return them to The Muny Box Office at least 24 hours prior to the date printed on the tickets. A donation receipt reflecting the ticket value will be issued for tax purposes.


 The Muny Box Office
#1 Theatre Drive
St. Louis, MO 63112-1098

Rain Check Policy

Frequently Asked Questions


Inclement Weather & Delayed Performance Policy

Although most of our performances are completed each season, as the auditorium and stage are completely uncovered, bad weather may mean we have to stop and re-start the show. To help us decide what to do for the safety of our actors and patrons, we receive detailed weather forecasts relating to our specific location.

The advertised starting time may be delayed by weather or other reasons, but a delay does not indicate a performance has been cancelled. In keeping with The Muny's long standing tradition, a performance will not be cancelled before 9:30pm, at which time an announcement will be made as to the status of the performance. If a performance is given after a delayed start, unused tickets cannot be exchanged or refunded.


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